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After install the Crystal Report Version 9.0, please remember to install the Crystal Report 9.0 Service Pack 5.

For more information, please refer to: http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do;jsessionid=02A38E28C4F8A1D3D2D9382F64778A5A?cmd=displayKC&docType=kc&externalId=c2012318&sliceId=&dialogID=360384&stateId=1%200%20356275