16 May 2009

Recall : HP Notebook PC Battery Pack

Original News: http://bpr.hpordercenter.com/hbpr/M14.aspx







In cooperation with the U.S. Consumer Product Safety Commission, on May 14, 2009. HP announced a worldwide voluntary recall and replacement program for battery packs used in certain HP notebook PCs. HP customers with a battery pack affected by this program will be eligible to receive a replacement battery pack for each verified and recalled battery pack at no cost.

We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers. We are proactively notifying you of this issue and are prepared to replace all verified battery packs.

Note: This recall is unrelated to any previous battery pack recalls.

HP and the battery cell manufacturer believe that certain battery packs shipped in HP notebook PC products manufactured between August 2007and January 2008 may pose a potential safety hazard to customers. The batteries can overheat, posing a fire and burn hazard.

Click here for full announcement from HP official site

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